Privacy Policy

Last updated: 14 August 2026

1. Who we are

TapSafe Vehicle is operated by Simon Beric trading as TapSafe Vehicle. For the purposes of applicable UK data protection law, Simon Beric trading as TapSafe Vehicle is responsible for deciding how the personal information described in this policy is used.

Business address: [BUSINESS ADDRESS]
Email: support@tapsafevehicle.co.uk
Website: tapsafevehicle.co.uk

2. Information we collect

Depending on how you use TapSafe, we may collect and process:

• Account information, such as your email address, account identifier and authentication-related information.
• Order and delivery information, such as your name, email address, delivery address, order details, fulfilment status and tracking information.
• Vehicle information, such as registration, make, model, mileage, fuel type, service records, maintenance information, MOT/tax information and documents you choose to store.
• NFC tag information, including Tag IDs, tag status, activation information and the vehicle linked to a tag.
• Support information, including messages and information you provide when contacting us.
• Website and technical information, which may include page visits, a browser/session visitor identifier, device/browser information, security logs and other information generated when the website and its service providers are used.
• Transaction information, such as payment status and information needed to identify and administer an order. Full payment-card details are handled by our payment provider rather than stored by TapSafe in its own website database.

3. Vehicle data obtained from external services

Where available, TapSafe may retrieve vehicle or MOT information using authorised vehicle-data services, including DVSA services. This may include information associated with a vehicle registration, such as vehicle details and MOT information.

We use this information to provide TapSafe vehicle features and help customers populate or maintain their Vehicle Passport. TapSafe does not control the accuracy or availability of information supplied by external data providers.

4. Payment information

Payments are processed by Stripe. TapSafe does not need to store your full payment-card number in its own website database. Stripe may process payment, transaction, authentication and fraud-prevention information in accordance with its own privacy practices and legal responsibilities.

5. How we use personal information

We may use personal information to:

• create, authenticate and secure TapSafe accounts;
• process, fulfil and dispatch NFC tag orders;
• send order confirmations, dispatch information and important service communications;
• allocate, activate, manage, disable and transfer TapSafe NFC tags;
• provide customer vehicle dashboards and Vehicle Passports;
• store service, maintenance, document and other vehicle records entered by customers;
• retrieve and display available vehicle information;
• respond to support, cancellation, return and privacy enquiries;
• detect and prevent fraud, misuse and security threats;
• maintain business, tax, accounting and transaction records where required;
• understand basic website usage and operate website analytics; and
• maintain, troubleshoot and improve TapSafe.

6. Lawful bases

The lawful basis we rely on depends on why the information is being processed. We may process personal information where it is necessary to perform a contract with you or take steps at your request before entering into a contract; where we have a legal obligation; where we have a legitimate interest and that interest is not overridden by your rights; or where you have given consent when consent is required.

Examples of our legitimate interests may include securing TapSafe, preventing fraud, responding to customers, maintaining records, understanding basic service usage and improving the operation of the service.

7. Public Vehicle Passports

A TapSafe NFC tag can open a public Vehicle Passport. Information intentionally made available through the public Vehicle Passport may therefore be accessible to anyone who scans the tag or otherwise obtains its public link.

Customers should only make information public that they are comfortable sharing in this way. Where TapSafe provides visibility controls, customers should review those settings before publishing information.

TapSafe does not currently display emergency-contact information on the public Vehicle Passport.

8. Website visitor analytics

TapSafe records basic website visit information to help us understand use of the website. Our current website code may create a random session identifier in browser session storage and record that identifier together with the page path visited.

This information is used for basic operational analytics, such as understanding website visits and page usage. We do not describe this identifier as identifying a named individual by itself.

9. Companies that help us provide TapSafe

We use service providers including:

• Supabase for database, account authentication, backend functions and related infrastructure;
• Stripe for payment processing;
• Cloudflare for website hosting, domain/DNS and related infrastructure; and
• Resend for transactional customer emails.

We may also use delivery providers to fulfil customer orders and authorised vehicle-data providers to provide vehicle-related features. We share personal information only where reasonably necessary for the relevant service, legal requirement or other lawful purpose.

10. International transfers

Some service providers may process or store information outside the United Kingdom. Where UK data protection law requires safeguards for an international transfer, we will rely on an appropriate lawful transfer mechanism or other permitted safeguard.

11. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, tax, accounting, security and dispute-resolution requirements. Different types of information may therefore be kept for different periods.

For example, information associated with an active account or NFC tag may need to be retained while the service remains active, while transaction and business records may need to be retained for longer where required by law.

12. Security

We use technical and organisational measures intended to protect TapSafe information. These may include authenticated accounts, access controls, database security policies and server-side functions for sensitive operations.

No online service can guarantee absolute security. Customers should use a strong, unique password and keep account credentials private.

13. Your data protection rights

Depending on the circumstances and the lawful basis involved, UK data protection law may give you rights including:

• the right to be informed about how your information is used;
• the right to access your personal information;
• the right to have inaccurate information corrected;
• the right to request erasure in applicable circumstances;
• the right to request restriction of processing in applicable circumstances;
• the right to object to certain processing;
• the right to data portability in applicable circumstances; and
• rights relating to consent where processing is based on consent.

These rights are not absolute and may depend on the circumstances. To make a privacy request, email support@tapsafevehicle.co.uk. We may need to verify your identity before completing a request.

14. Your right to object

You may have the right to object to processing based on our legitimate interests. If TapSafe uses personal information for direct marketing, you have the right to object to direct marketing at any time.

15. Cookies, browser storage and similar technologies

TapSafe may use browser storage and other technologies that are necessary for account sessions, security and core website functionality. The website also currently uses session storage to maintain a random visitor-session identifier for basic website analytics.

If we introduce non-essential cookies, advertising technologies or other tracking that requires consent, we will provide appropriate information and consent controls before using them where required.

16. Children

TapSafe Vehicle is intended for vehicle owners, keepers and other users capable of managing a vehicle account. The service is not designed specifically for children.

17. Sharing information when required

We may disclose information where reasonably necessary to comply with law, regulation, court orders or lawful requests; to establish, exercise or defend legal claims; or to protect TapSafe, customers or others from fraud, abuse or security threats.

18. Complaints

Please contact us first at support@tapsafevehicle.co.uk if you have a concern about how we use your information. You also have the right to complain to the UK Information Commissioner's Office (ICO).

19. Changes to this policy

We may update this Privacy Policy as TapSafe develops, including when we introduce new features, providers or ways of using information. We will update the date at the top and, where required, bring significant changes to users' attention.

20. Contact us

For privacy questions or requests:

TapSafe Vehicle
Simon Beric trading as TapSafe Vehicle
[BUSINESS ADDRESS]
United Kingdom
Email: support@tapsafevehicle.co.uk
Website: tapsafevehicle.co.uk